You can click the Login button on the APP homepage to log in. If you don’t have an account yet, you can click the Create Account button in the login pop-up window and enter your email and password. After logging in, you can click the Edit icon in the Personal Center to change or delete information.
Click the “Add to Cart” button on the item page and follow the checkout process to complete the purchase.
We offer the following shipping options:
Standard shipping: $6.99
Expedited shipping: $10.99
Free shipping for orders of two or more.
We also ship internationally, and the shipping costs vary depending on the destination.
You can submit your inquiry request at Personal Center -> My Orders -> Order Details -> Contact support.
Yes, you can return or exchange your product within 30 days of receiving it. If the product has quality problems or does not meet your expectations, please contact our customer service.
Yes, we do ship internationally, and shipping costs vary depending on the destination. The exact cost will be calculated and displayed at checkout.
Our pet beds are made of high-quality, hypoallergenic materials to ensure your pet’s comfort and health. Please refer to the product details for specific material information.
Most pet beds have a removable cover that is machine washable. Please refer to the specific product page for washing instructions.
Our pet accessories include collars, leashes, food bowls, pet clothing, etc., providing you with essential tools for daily pet care.
All pet toys are made of non-toxic materials to ensure the safety of pets when playing.
Some of our pet travel bags meet the standards for airline carry-on. Please refer to the detailed description on the product page for specific compliance.